SWAT
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Articles
Recent activity by SWAT-
Why does my application keep crashing and I cannot view any ride updates ?
SWATBiz does not run on Android versions lower than 5.0, and iOS versions lower than 10.0. Please ensure that you are running on the latest operating system on your device and try again. Ensure tha...
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When can I make a booking ?
Bookings can be made 1 hour in advance
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I did not receive the OTP, what do I do ?
Ensure that you have entered a valid email, if not, please check your junk email for it.
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What time does the service start & end ?
Service starts at 8am. Last bookable time slot will be at 6pm.
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I can't seem to get an offer, what do I do ?
Due to high demand, there may not be enough vehicles available at your requested time. To increase your chances of securing a ride, consider booking for a later time slot. Bookings can be made at 1...
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I forgot my password, what do I do ?
1. On the login screen of the app, click forgot password 2. Enter the email address you used for your account 3. Enter your new password (Min 8 characters) 4. Enter the OTP that is sent to the emai...
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How many vehicles are in operation and what is the maximum capacity of each vehicle ?
There are a total of 2 vehicles in operation during the service time and the maximum capacity of each vehicle is 10
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Can I make multiple bookings ?
Yes you can, provided that the booking is not in the same time slot as your current booking (i.e if you booked a ride scheduled to depart at 4pm from Boardwalk to SDC Reception, you cannot book ano...
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What is the maximum pax per booking ?
The maximum pax per booking is 4, and all pax must be present for booking
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Can I book for another person ?
Yes you can book for another person but please remember to share boarding details with the person that you are booking for and ensure that the person is already at the pickup point. Drivers will ha...